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Introducing VerifiMe to your customers
Make the move to VerifiMe
A guide to introducing VerifiMe to your customers
Introducing VerifiMe to your customers is quite simple. VerifiMe is a leading identity-sharing platform provider, offering a trusted and widely-used method for your customers to share verified credentials to be assessed against your KYC rules and risk tolerance. With features like easy setup, compliance certainty, and guaranteed data security, businesses can deliver a seamless and secure experience, saving everyone time, money and headaches.
On this page, you will learn how to start inviting customers to share their verified credentials with you.
How does it work?
The VerifiMe Client Portal will allow you to set rules for accessing customers and mitigations so it can be automated, actioned, tracked and be reportable.
Once you are part of the VerifiMe ecosystem, you get access to your own client portal for VerifiMe.
This is where you will review and assess risk for all customers who have joined using VerifiMe.
You will also be given a unique sign-up code & link to invite your customers. You can find this on the home screen of your client portal, “Invite New Customers”.
How do I get started?
Step 1: Create Your Free Account
- Sign Up: Begin by creating your free VerifiMe account. You can learn more here.
-Invitation: Upon signing up, you will receive an invite to access your user-friendly customer identity verification dashboard.
Step 2: Configure Your Rules
- Setup: Easily set up your verification rules. You can either configure these yourself or delegate to others.
- Customisation: Our rules are fully configurable to help you assess customer risk and manage mitigations effectively.
Step 3: Verify Your Credentials
- Verification: Verify your credentials and set up your VerifiMe wallet.
- First Invite: Your first invite will guide you through verifying your identity, granting you access to create and manage your account.
Step 4: Access Your Client Portal
- Ecosystem Access: Welcome to the VerifiMe ecosystem! You now have access to your own client portal.
- Manage and Review: Use the portal to invite customers, review assessments, access reporting, and complete necessary tasks.
Enjoy the seamless experience of managing your customer identity verification with VerifiMe! If you have any questions or need assistance, our support team is here to help.
How do I onboard customers with VerifiMe?
There are many ways to share this with your customers.
Our favourites:
QR code
This is great if you often meet with your customers in-person or as part of other documents you share with them in your onboarding process.
Link
Share the link as part of your onboarding journey. Some of our partners also like to display it on their website. Get assets here
Invite code:
Share this through email, text, or phone call. Your customers can go to portal.verifime.com & select “Sign Up”. They can enter this alpha-numeric invite code, and complete the verification process for you.
Request API:
You can integrate VerifiMe into a current onboarding journey to either supplement credential sharing and identity verification or replace an existing provider.
Here is a sample email with the link to VerifiMe
Dear [Customer Name],
As part of our commitment to maintaining professional standards, we are required to collect and verify certain information about you. To facilitate this process, we use VerifiMe, a platform owned and operated in Australia.
In today’s world, privacy breaches are unfortunately common. VerifiMe addresses this issue by providing a shareable identity platform that prioritizes your privacy and security.
To begin the verification process, please click on the following link: [Insert Link]
If you’re new to VerifiMe, you’ll need to set up an account and complete the verification process. This will require documents that confirm your identity, such as a passport, driver’s license, or Medicare card. If you don’t have any of these documents, please reach out to support@verifime.com and reference ‘[insert your company’s name]’.
Should you encounter any difficulties or require assistance during the process, the VerifiMe support team is ready to help. You can contact them via:
• Email: support@verifime.com
• Phone: 02 7208 7799
For additional information, please visit their website at www.verifime.com.
If you have any questions or concerns regarding this process, please don’t hesitate to contact me directly.
Best Regards, [Your Name]
Your customers will no doubt have questions
Q. Can I just send you my documents for setup?
A. We prioritise your privacy and security. Instead of exposing your personal information by sending it via email or storing it on our network, we use VerifiMe, a secure platform that helps us meet our requirements as a regulated entity.
Q. What is VerifiMe?
A. VerifiMe is an Australian platform that provides individuals and organisations with reusable identity solutions.
Q. Are my personal documents secure?
A. Absolutely. Your documents only need to be uploaded once for verification. After that, they are encrypted and moved into offline storage for added security.
Q. I’m not an Australian resident. Can I still be verified?
A. Yes, VerifiMe supports a wide range of overseas countries. If they require further information, they will contact you directly.
Q. Will any information be stored or processed offshore?
A. No, all platform hosting and storage is based in Australia, ensuring your data stays within the country.
Q. Why are you using VerifiMe?
A. Proving and sharing identity online can be a frustrating experience. VerifiMe offers a new way for customers to share their identity without this frustration. Once you’ve shared your identity with us, you can also use it with other service providers.
Here’s a concise explanation of how VerifiMe works:
VerifiMe is the first Australian platform that empowers individuals and organisations with reusable identity solutions. Here’s how it operates:
1. Singular Audited Record: Customers establish an immutable, audited record of their identity within VerifiMe. This record serves as proof of their individual or entity identity.
2. Zero-Knowledge Proof: When sharing their identity with organisations, customers do not disclose sensitive information directly. VerifiMe ensures secure sharing of the verified state of identity.
3. Tailored Compliance Evaluation: Organisations automatically evaluate shared identity information using custom rules engines. This ensures compliance with their specific requirements.